Alerting Strategy & Incident Playbooks¶
Alerting philosophy¶
Alerts should be: - actionable, - specific, - and limited in number.
Alerts that do not require action are treated as noise.
Alert categories¶
Service health alerts¶
- sustained high latency (SLO breach),
- elevated error rate,
- service unavailable.
Async pipeline alerts¶
- growing queue backlog,
- repeated task failures,
- worker crash loops.
Data & model alerts¶
- severe data drift,
- missing critical features,
- abnormal prediction distributions.
Alert routing¶
Alerts are routed to: - logs and dashboards for investigation, - operators for manual intervention.
Incident response (high level)¶
- Detect alert.
- Identify affected layer (infra / data / model).
- Apply mitigation:
- scale service,
- disable async jobs,
- rollback model version.
- Document incident and resolution.
Playbooks¶
Detailed recovery procedures are documented in: - Runbooks → Rollback & Recovery - Runbooks → Troubleshooting
Alerts always reference the relevant playbook.